• Delivery
Wine clubWine clubWine clubWine club
  • Gift registry
  • Wishlist
  • FAQs
Heirloom Vineyards were born of love. A romance between an esteemed wine judge and his protege, consumated by a shared passion to preserve the integrity of venerable old vineyards. A deference for the sanctity of the soil and adherence to the timeless procedures of organic viticulture, were an integral part of the vision. Their parching quest, to secure some grand old blocks of vine in the elder precincts of Adelaide Hills, Coonawarra, Barossa and Valley Eden, were followed by years of corrective husbandry, pencil label releases and bespoke vintages. The fostered old vines have now been resurrected, yielding treasured harvests of the most sublime new world wine. Recipients of prestigious Platinum Award & Best Shiraz Trophy Sommelier International, Double Gold China Wine & Spirit, Gold USA and San Francisco International, Adelaide Hills Chardonnay of Year and Best Barossa Wine of Show, the fruit of prodigal sites has been rejuvenated, to a measure of merit that's cherished throughout the world of inestimable, old vineyard wines... Serenading sleeping vineyards to life»

Refunds, Returns & Exchange Policy

It is a commonly known fact that wines or other consumables may leave their place of production in a tainted or inferior condition. If the customer should receive a product in such condition, we ask that they contact us immediately so that we can take action. If the goods are suspected by ourselves or our suppliers to be questionable, we will make every effort to provide a replacement or a like exchange to the customer. We will not refund or re-credit where the customer has sampled the goods and decided that it was not to their taste.

Old, cellared wines & spoilage

Old, cellared and back vintages are sold on an AS IS basis. There is risk inherent to handling such an item and the buyer must beware. The buyer accepts all losses resultant from purchasing a stale or undrinkable vintaged item, and once these products have been purchased, we will not consider a refund. We will never offer for sale any item that we have reason to believe is of dubious quality and would immediately withdraw from sale any item that is suspected of being undrinkable or unhealthy.

Changes of vintage

Vintage changes are a daily occurrence, and often come without warning. We take great efforts to provide our customers with the vintages stated on this website, however due to the nature of wine we may need to notify customers of vintage changes or substitutions before we despatch any items. In situations where the wine ordered was offered on a "current vintage" basis, we may choose to fill the order with the available vintage. Where a customer has been disappointed by way of a vintage substitution, we will make every effort to find an item that satisfies the client.

Out of stock

It is to be anticipated, that our inventory or our suppliers' inventory will become unexpectedly depleted of stock items. Shoppers are advised to contact us, before making their purchase, for an immediate update of status and availability. It is in the best interests of the customer and our business, to ensure our clients' satisfaction. With this in mind, where appropriate, we will contact the purchaser of depleted items, to offer a refund or make a satisfactory arrangement.

Disruptions to internet & system failures. E.&O.E.

In the case of network, systemic, IT based, or bank transaction errors, we will make every attempt to deliver to the customer a fair and reasonable outcome. The shopper must be vigilant generally when making purchases through the internet and be wary of its nature. We take all reasonable precautions in the administration and maintenance of our on-line systems, and advise our site visitors to be prudent, to exercise caution, and to not abuse the service.